Privacy Policy

LYTIC ("we", "our", or "us") operates on the fundamental principle that enterprise software should maintain absolute data sovereignty. This Privacy Policy details the standards, protocols, and safeguards implemented across our software ecosystems, web ERP systems, cloud APIs, and our flagship product: the Shift delivery and logistics mobile platform.

By accessing or utilizing our software, mobile applications, or client cloud deployments, you acknowledge the terms established herein.

To guarantee safe freight transit, dispatch accuracy, and automated order generation, our mobile driver applications (such as Shift) collect specific operational data strictly during active working shifts:

Driver Credentials. Full name, verified contact number, registered vehicle number, and system operator ID.

Route & Stop Coordinates. GPS location captured exclusively during active routes for turn completion and delivery validation.

Proof-of-Delivery Photos. Camera uploads used strictly to confirm successful offloading of cargo (e.g. cement bags/steel tons).

Device Diagnostics. Android OS version, network strength, and crash reports to maintain road stability.

All collected data is utilized exclusively for core platform execution: real-time route navigation and step-by-step progress tracking for drivers; automated generation of PDF and WhatsApp delivery slips with vehicle registrations and tonnage calculations; driver shift wage and distance calculation directly displayed on the mobile dashboard; and central ERP ledger updates for dispatch supervisors and transport fleet operators.

LYTIC does not sell, lease, or monetize your data. We do not integrate third-party ad networks or data broker trackers into our applications.

All communications between the Shift mobile client and our cloud backends are secured via TLS 1.3 cryptographic protocols. Databases are hosted in isolated AWS environments configured with restricted network security group boundaries.

For questions regarding data privacy, account deletion requests, or compliance inquiries, contact our executive team directly using the details below.